APA Style

Shammari, Minwir Al, Klinger Kristin, Snavely Jamie, Neidig Jennifer, Coulson Carole. (2009). CUSTOMER KNOWLEDGE MANAGEMENT : People, Processes, and Technology . : IGI Global.

Chicago Style

Shammari, Minwir Al, Klinger Kristin, Snavely Jamie, Neidig Jennifer, Coulson Carole. CUSTOMER KNOWLEDGE MANAGEMENT : People, Processes, and Technology. : IGI Global, 2009. Text.

MLA Style

Shammari, Minwir Al, Klinger Kristin, Snavely Jamie, Neidig Jennifer, Coulson Carole. CUSTOMER KNOWLEDGE MANAGEMENT : People, Processes, and Technology. : IGI Global, 2009. Text.

Turabian Style

Shammari, Minwir Al, Klinger Kristin, Snavely Jamie, Neidig Jennifer, Coulson Carole. CUSTOMER KNOWLEDGE MANAGEMENT : People, Processes, and Technology. : IGI Global, 2009. Print.