Skripsi

RESPONSIVITAS OMBUDSMAN REPUBLIK INDONESIA PERWAKILAN SUMATERA SELATAN DALAM MENANGANI LAPORAN MALADMINISTRASI

---

Penilaian

---

This research is entitled "Responsivity of the Ombudsman of the Republic of Indonesia Representative of South Sumatra in Handling Maladministration Reports". Responsiveness is the responsiveness and responsibility of public service providers to meet the needs of the community. Because the performance of public services is not optimal, so many people report about the performance of service providers to the Indonesian Ombudsman Representative for South Sumatra. This study aims to see the extent of responsiveness of the Ombudsman of the Republic of Indonesia Representative of South Sumatra in dealing with reports of maladministration. This study uses a qualitative descriptive method, the data sources are primary data and secondary data, data collection techniques through interviews, observation and documentation. The results showed that the responsiveness of the Ombudsman of the Republic of Indonesia Representative of South Sumatra in handling maladministration reports related to the ability to respond, accuracy of service, accuracy in serving and responding to complaints was responsive. However, for the category of serving speed and serving on time, it is still not responsive. The inhibiting factors for the Ombudsman of the Republic of Indonesia Representative of South Sumatra are Human Resources (HR) which are still lacking and inadequate facilities and infrastructure.

---

Availability

Inventory Code	Barcode	Call Number	Location	Status
2207003892	T79270	T792702022	Central Library (Referens)	Available

Detail Information

Series Title

-

Call Number

T792702022

Publisher

Indralaya : Prodi Ilmu Administrasi Publik, Fakultas Ilmu Sosial dan Politik., 2022

Collation

xiv, 73 hlm.; ilus.; 29 cm

Language

Indonesia

ISBN/ISSN

-

Classification

352.480 7

Content Type

Text

Media Type

-

Carrier Type

-

Edition

-

Subject(s)

Anggaran administrasi negara
Prodi Ilmu Administrasi Publik
Laporan Maladministrasi

Specific Detail Info

-

Statement of Responsibility

MURZ

Other version/related

File Attachment

Comments

---

You must be logged in to post a comment