Skripsi

KUALITAS PELAYANAN PEREKAMAN KARTU TANDA PENDUDUK ELEKTRONIK DI KECAMATAN ILIR TIMUR 3 KOTA PALEMBANG.

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Penilaian

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This study examines the existence of people who have met the requirements but have not recorded their electronic KTP. The research objective was to determine the quality of the electronic KTP recording service in Ilir East 3 Palembang City. The research method used in this research is quantitative method. The data collection technique used was by distributing questionnaires to 100 respondents, namely people who visited the Ilir East 3 District of Palembang City. This study uses the theory of Parasuram, Berry, and Zeithaml. The results showed that the service quality of recording electronic KTP in Ilir East 3 District of Palembang City was considered to have good service. Keywords: Quality of Service, Ktp-electronic recording, Ilir East 3 District

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Availability

Inventory Code	Barcode	Call Number	Location	Status
2207000471	T65352	T653522022	Central Library (Referens)	Available

Detail Information

Series Title

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Call Number

T653522022

Publisher

Indralaya : Prodi Ilmu Administrasi Publik, Fakultas Ilmu Sosial dan Politik., 2022

Collation

xiv, 42 hlm.: ilus.; 29 cm

Language

Indonesia

ISBN/ISSN

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Classification

352.307

Content Type

Text

Media Type

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Carrier Type

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Edition

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Subject(s)

Manajemen administrasi negara
Prodi Ilmu Administrasi Publik

Specific Detail Info

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Statement of Responsibility

MURZ

Other version/related

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