Skripsi
AUDIT OPERASIONAL ATAS PROSEDUR PELAKSANAAN KLAIM JAMINAN HARI TUA DI BPJAMSOSTEK CABANG PALEMBANG
Operational audit is a part of the control function which is a tool for management to evaluate and measure the activities that have been carried out. All aspects that exist in a company are very much required for management to pay attention to, especially the elements that can affect the effectiveness of public services. In the implementation of the Old Age Security claim at BPJAMSOSTEK Palembang Branch, it must have been in accordance with the established procedures, but it is unavoidable that at the time of implementation there are still things that are not quite right, it is necessary to make adjustments to the conditions in the field and so that the implementation is effective and efficient. . This study aims to determine whether the existing Old Age Security Claim procedures have been implemented in accordance with the applicable Standard Operating Procedures and to determine the operational audit procedures for Old Age Security claims. In this study the authors used a qualitative descriptive method. Methods of collecting data through observation, interviews, and documentation. The results of the study indicate that the procedure for implementing old age insurance claims has been implemented based on the applicable standard operating procedures and in general BPJAMSOSTEK Palembang Branch has a fairly good procedure for implementing old age insurance claims
Inventory Code | Barcode | Call Number | Location | Status |
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2207002070 | T73880 | T738802022 | Central Library (Referens) | Available |
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