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APLIKASI PENILAIAN KEPUASAN TERHADAP PELAYANAN KLAIM BPJS KETENAGAKERJAAN CABANG PALEMBANG BERBASIS WEBSITE

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Penilaian

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articipation satisfaction is the level of participants feelings of pleasure or disappointment resulting from comparing perceived service performance (or results) with their expectations. Participant satisfaction can be created through quality of service and assessment. BPJS Ketenagakerjaan Palembang Branch is a Public Legal Entity that is directly responsible to the President of the Republi Indonesia which provides protection for workers to overcome certain socioeconomic risks due to labor relations. BPJS Ketenagakerjaan Palembang Branch really needs a Participant assessment application to determine the quality of services provided by the company. In this study, BPJS Ketenagakerjaan Palembang Branch needed a participant satisfaction application to display a questionnaire that would be filled out by participants who were registered or wanted to register for the Old Age Guarantee (JHT) program to find out the quality of services provided whether the participants were satisfied or dissatisfied. This application will be created using the PHP programming language, and MySQL. which can be accessed by the Admin using a browser.

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Availability

Inventory Code	Barcode	Call Number	Location	Status
2207004597	T82268	T822682022	Central Library (Referens)	Available but not for loan - Not for Loan

Detail Information

Series Title

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Call Number

T822682022

Publisher

Inderalaya : Prodi Manajemen Informatika, Fakultas Ilmu komputer Universitas Sriwijaya., 2022

Collation

xiv, 44 hlm.; ilus.; 29 cm

Language

Indonesia

ISBN/ISSN

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Classification

005.360 7

Content Type

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Media Type

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Carrier Type

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Edition

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Subject(s)

Program aplikasi
Prodi Manajemen Informatika

Specific Detail Info

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Statement of Responsibility

SEPTA

Other version/related

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