Skripsi

PENERAPAN KONSEP PURNA JUAL DENGAN PEMANFAATAN BOT TELEGRAM DI PT. GRATIA PLENA MAS MOTOR

---

Penilaian

---

A successful company is a company that can maintain the interests of its customers and makes updates to products and services to customers to achieve customer satisfaction. As an effort to maintain good relations with customers, the company applies After Sales. Likewise, The PT Gratia Plena Mas Motor company must do the same. The PT Gratia Plena Mas Motor company is one of the large companies in the Palembang area engaged in services and sellers of Honda Motorcycles. So the author discusses the application of the after-sales concept by utilizing telegrams in Customer Relationship Management at PT. Gratia Plena Mas Motor by creating an after-sales service system that uses Telegram bots and web usage. After-sales service on the system is built-in company information, product information, repair information, important document information to attract customer loyalty after purchase.

---

Availability

Inventory Code	Barcode	Call Number	Location	Status
2107004749	T58147	T581472021	Central Library (REFERENCES)	Available but not for loan - Not for Loan

Detail Information

Series Title

-

Call Number

T581472021

Publisher

Inderalaya : Prodi Sistem Informasi, Fakultas Ilmu Komputer., 2021

Collation

xv, 63 hlm. : ilus. ; 29 cm

Language

Indonesia

ISBN/ISSN

-

Classification

003.507

Content Type

Text

Media Type

-

Carrier Type

-

Edition

-

Subject(s)

Sistem Pengambilan Keputusan
Prodi Sistem Informasi

Specific Detail Info

-

Statement of Responsibility

DS

Other version/related

File Attachment

Comments

---

You must be logged in to post a comment