Skripsi

EFEKTIVITAS PENYELESAIAN PIUTANG IURAN PADA BPJS KETENAGAKERJAAN CABANG KOTA PALEMBANG

---

Penilaian

---

This study discusses the Effectiveness of Contribution Receivable Settlement at the Palembang City Branch of BPJS Ketenagakerjaan. The purpose of this study is to determine the process of settlement of contribution receivables at BPJS Ketenagakerjaan Branch of Palembang city. This research method uses qualitative research methods with a descriptive approach. The data collection technique used is library research and direct research which includes interviews, observation, and documentation. The theory used in this research is Duncan's Theory of Effectiveness (in Steers, 1984: 53), which consists of 3 indicators, namely Goal Achievement, Integration and Adaptation. Based on the results of the study, it shows that the process of settlement of contribution receivables is still hampered by the lack of awareness of the BPJS Ketenagakerjaan registrants in Palembang City in paying dues arrears because BPJS is in accordance with government regulation Number 44 of 2015, The lack of information obtained from BPJS employees makes it difficult for participants to contact employees regarding arrears in dues and information that is too difficult to obtain from staff from accounts receivable management payment of arrears is even increasingly becoming. This research suggests BPJS Ketenagakerjaan Palembang City Branch to be able to provide good information and often answer complaints submitted by existing registrant participants. As well as providing as much detail as possible to convey the process of settling accounts receivable so that information can be spread evenly and to inform each other who wants to pay dues for the social security program to run better.

---

Availability

Inventory Code	Barcode	Call Number	Location	Status
2107004321	T55242	T552422021	Central Library (Referens)	Available but not for loan - Not for Loan

Detail Information

Series Title

-

Call Number

T552422021

Publisher

Indralaya : Jurusan Ilmu Administrasi Publik, Fakultas Ilmu Sosial dan Politik., 2021

Collation

xi, 110 hlm,: ilus.; 29 cm

Language

Indonesia

ISBN/ISSN

-

Classification

352.140 7

Content Type

Text

Media Type

-

Carrier Type

-

Edition

-

Subject(s)

Jurusan Ilmu Administrasi Publik
Administrasi Lokal, Provinsi

Specific Detail Info

-

Statement of Responsibility

MURZ

Other version/related

File Attachment

Comments

---

You must be logged in to post a comment