APA Style

Payne, Shelia. (1999). Grolier Business Library: Delivering Customer Service . Denbury: Grolier Incorporated.

Chicago Style

Payne, Shelia. Grolier Business Library: Delivering Customer Service. Denbury: Grolier Incorporated, 1999. Text.

MLA Style

Payne, Shelia. Grolier Business Library: Delivering Customer Service. Denbury: Grolier Incorporated, 1999. Text.

Turabian Style

Payne, Shelia. Grolier Business Library: Delivering Customer Service. Denbury: Grolier Incorporated, 1999. Print.