APA Style

Lovelock, Christopher, Wirtz, Jochen. (2011). Services Marketing: PEOPLE, TECHNOLOGY, STRATEGY, Seventh Edition (7th). Boston: Pearson Education Limited.

Chicago Style

Lovelock, Christopher, Wirtz, Jochen. Services Marketing: PEOPLE, TECHNOLOGY, STRATEGY, Seventh Edition. 7th Boston: Pearson Education Limited, 2011. Text.

MLA Style

Lovelock, Christopher, Wirtz, Jochen. Services Marketing: PEOPLE, TECHNOLOGY, STRATEGY, Seventh Edition. 7th Boston: Pearson Education Limited, 2011. Text.

Turabian Style

Lovelock, Christopher, Wirtz, Jochen. Services Marketing: PEOPLE, TECHNOLOGY, STRATEGY, Seventh Edition. 7th Boston: Pearson Education Limited, 2011. Print.