APA Style

Anatan, Lina. (2008). SERVICE EXCELLENCE : Competing Through Competitiveness . Bandung: Alfabeta.

Chicago Style

Anatan, Lina. SERVICE EXCELLENCE : Competing Through Competitiveness. Bandung: Alfabeta, 2008. Text.

MLA Style

Anatan, Lina. SERVICE EXCELLENCE : Competing Through Competitiveness. Bandung: Alfabeta, 2008. Text.

Turabian Style

Anatan, Lina. SERVICE EXCELLENCE : Competing Through Competitiveness. Bandung: Alfabeta, 2008. Print.