APA Style
Fitzsimmons, James A., Fitzsimmons, Mona J.. (2011).
SERVICE MANAGEMENT : Operations, Strategy, Information Technology, Seventh Edition (7).
Boston:
McGraw-Hill.
Chicago Style
Fitzsimmons, James A., Fitzsimmons, Mona J..
SERVICE MANAGEMENT : Operations, Strategy, Information Technology, Seventh Edition.
7
Boston:
McGraw-Hill,
2011.
Text.
MLA Style
Fitzsimmons, James A., Fitzsimmons, Mona J..
SERVICE MANAGEMENT : Operations, Strategy, Information Technology, Seventh Edition.
7
Boston:
McGraw-Hill,
2011.
Text.
Turabian Style
Fitzsimmons, James A., Fitzsimmons, Mona J..
SERVICE MANAGEMENT : Operations, Strategy, Information Technology, Seventh Edition.
7
Boston:
McGraw-Hill,
2011.
Print.