APA Style

Summers, Donna C.S.. (2009). QUALITY MANAGEMENT : Creating and Sustaining Organizational Effectiveness, SECOND EDITION (2nd). New Jersey: Prentice Hall.

Chicago Style

Summers, Donna C.S.. QUALITY MANAGEMENT : Creating and Sustaining Organizational Effectiveness, SECOND EDITION. 2nd New Jersey: Prentice Hall, 2009. Text.

MLA Style

Summers, Donna C.S.. QUALITY MANAGEMENT : Creating and Sustaining Organizational Effectiveness, SECOND EDITION. 2nd New Jersey: Prentice Hall, 2009. Text.

Turabian Style

Summers, Donna C.S.. QUALITY MANAGEMENT : Creating and Sustaining Organizational Effectiveness, SECOND EDITION. 2nd New Jersey: Prentice Hall, 2009. Print.