Skripsi

ANALISIS MASALAH PADA DATA REVIEW APLIKASI DI GOOGLE PLAY TERHADAP LAYANAN SEBUAH E-COMMERCE MENGGUNAKAN METODE TEXT CLASSIFICATION (STUDI KASUS: SHOPEE)

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Penilaian

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Shopee is one of the Customer-To Customer (C2C) e-commerce e-commerce models using applications as a place to do business. Shopee provides several customer access options, including through the website and mobile platform for the convenience of shopping online. To find information about opportunities that can be improved from existing services, Shopee can take advantage of customer reviews to find out problems that occur in the services provided to customers. The review of application-based e-commerce customers can be a solution that explains what customers like and don't like so that it can be used as a tool to assess problematic aspects of e-commerce services. To seek information about opportunities that can be improved on e-commerce services from customer complaints or complaints. done by classifying into several aspects by using Text Classification to classify aspects. From these results, we can summarize the problems based on aspects that can be improved by e-commerce parties to continue to improve services

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Availability

Inventory Code	Barcode	Call Number	Location	Status
2107002559	T55744	T557442021	Central Library (Referens)	Available but not for loan - Not for Loan

Detail Information

Series Title

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Call Number

T557442021

Publisher

Inderalaya : Prodi Sistem Informasi, Fakultas Ilmu Komputer Universitas Sriwijaya., 2021

Collation

xvi, 68 hlm,: ilus.; 29 cm

Language

Indonesia

ISBN/ISSN

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Classification

005.360 7

Content Type

Text

Media Type

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Carrier Type

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Edition

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Subject(s)

Prodi Sistem Informasi
Program untuk Komputer Personal, Sistem Informasi

Specific Detail Info

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Statement of Responsibility

MURZ

Other version/related

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