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Service Excellence in Tourism and Hospitality
Thirumaran, K.Klimkeit, DirkTang, Chun Meng

Service operations management in the tourism and hospitality industry requires a high level of coordination, communication and facilitation to satisfy visitors. In all of these activities, service …

Edition
1
ISBN/ISSN
978-3-030-57694-3
Collation
xv, 220p.:ill
Series Title
Tourism, Hospitality & Event Management
Call Number
338.4 Ser
Availability1
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