cover
Operations Management: Improving Customer Service, FOURTH EDITION
Schonberger, Richard J.Knod, Edward M.

Edition
4th
ISBN/ISSN
0-256-08240-5
Collation
xvii, 9926 p. : ill. ; 24 cm
Series Title
-
Call Number
658.5 Sch o 1991

Edition
4th
ISBN/ISSN
0-256-08240-5
Collation
xvii, 9926 p. : ill. ; 24 cm
Series Title
-
Call Number
658.5 Sch o 1991

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