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Penerapan elektronic-customer relationship management (E-CRM) pada sistem inf…
Rosy Gatleya Marito

PT. Penerbit Erlangga Palembang belum memiliki sistem strategi dengan mengimplementasikan teknologi komunikasi informasi untuk mendukung pelayanan pemasaran langsung secara konvensional pada buku t…

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xvi, 145 hlm. : ilus.
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005.120 7 Ros p 2013
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