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 PENGARUH KUALITAS LAYANAN TERHADAP KEPUASAN PELANGGAN JASA PENGIRIMAN BARAN…
Putri, Annisa Sabrina

Penelitian ini bertujuan untuk mengetahui bagaimana convenience, reactivity, accuracy, caring, dan responsiveness mempengaruhi kepuasan pelanggan jasa pengiriman barang J&T Express kota Palembang m…

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xviii, 91 hlm.; Ilus.; 29 cm
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T1288472023
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