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PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN NASABAH PADA PRODUK GADAI KCA P…
Oktriana, Atri

This study aims to analyze the effect of service quality on customer satisfaction in Products Pawn KCA of PT Pegadaian (Persero) Branch of Palembang. This study uses a quantitative method with a qu…

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xiv, 84 hlm.; ilus.; 29 cm
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Call Number
T1162372023
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