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PENGARUH E-SERVICE QUALITY TERHADAP KEPUASAN KONSUMEN APLIKASI SHOPEE PADA MA…
Maharani, Rohaya Dwi

This study aims to analyze the effect of e-service quality on consumer satisfaction with the Shopee application for students in Palembang City. This research is a quantitative study with a survey m…

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xvii, 193 hlm.; ilus.; tab.; 29 cm.
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T1717682025
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