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Penerapan konsep costumer relationship management melalui sms gateway pada pt…
Firly Arie Azland

Saat ini PT. Karya Semesta Investama sendiri telah menggunakan sistem yang terkomputerisasi dalam melakukan pelayanan kepada pelanggan, namun hal ini dinilai belum cukup baik karena sistem itu send…

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xvii, 238 hlm. : ilus.
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