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STRATEGI CUSTOMER RELATIONSHIP MANAGEMENT BALAI PENGELOLA KERETA API RINGAN S…
Danita, Nadia Rhama

penelitian ini menggunakan pisau analisa dari teori strategi customer relationship management buttle (2019) dengan dimensi strategy, analytical, dan operational yng telah dilakukan padar LRT sumsel…

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xvi, 98 hlm.: Ilus., tab.; 29 cm
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T1701982025
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